Customer Service - GiftInfo - Terms and Conditions for Foot Locker Gift Cards | Foot Locker

1.800.991.6815

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Terms and Conditions for Foot Locker Gift Cards

Foot Locker Gift Cards:

  • Foot Locker Gift Cards can be ordered in any amount from $10.00 to $500.00. You can order your Gift Cards at www.Foot Locker.com or phone us toll-free at 1.800.991.6815.
  • Coupon/discount codes may not be used to purchase a Gift Card unless specified.

The Foot Locker Gift Card and Gift Certificates** is subject to the following terms and conditions.

  • To redeem a Gift Card, use the 16-digit number and the PIN provided on the back of your card. If you have the older paper Gift Certificate version, it is a 9-digit number and 6-digit PIN.**
  • Coupon/discount codes may be used when redeeming a Gift Card.
  • Gift Cards may not be exchanged for cash (except in CA, CO, ME, MA, MT, RI, WA, VT as provided below) or used to purchase another Gift Card unless required by law.
  • Gift Cards are not replaceable if lost or stolen.

*Gift Cards may be applied towards any purchase online at footlocker.com, kidsfootlocker.com or ladyfootlocker.com websites, by phone or by mail (Quebec residents excluded from online purchasing) OR at any Foot Locker, Lady Foot Locker or Kids Foot Locker Stores in US or Canada (excluding Quebec).

**Our Gift Card program has changed as of October 2005.

  • The new Email Gift Cards will provide you with a PIN. If you have an older Card version without a PIN, those cards can only be used In-Store.
  • NEW! The new cards will retain the balance if the entire amount is not spent on one purchase for next time you shop!
  • If you have the older Paper Gift Certificate, please note that it is a 9-digit number and 6-digit PIN and can only be used for Online, Phone and Mail orders, but are not for use for In-Store purchases.
  • If you are using the older version of our Gift Certificate, which is a 9-digit card number and a 6-digit PIN number, you must redeem the certificate in full to place your order online. If you would like to redeem only a portion of an older card, or if you have any additional questions, please contact our Customer Service Department.

Foot Locker
1.800.991.6815

States Permitting Cashouts

  • In California stores, a Gift Card with a cash value of less than $10 is redeemable in cash for its cash value.
  • In Maine stores, a Gift Card with a cash value of $5 or less is redeemable in cash for its cash value.
  • In Massachusetts stores, a Gift Card with a cash value of $5 or less is redeemable in cash for its cash value. A Gift Card that has been redeemed for 90% of its value or more is redeemable in cash for its cash value.
  • In Montana stores, a Gift Card with a cash value of less than $5 is redeemable in cash for its cash value.
  • In Rhode Island stores, a Gift Card with a cash value of less than $1 is redeemable in cash for its cash value.
  • In Washington stores, a gift card with a cash value of less than $5 is redeemable in cash for its cash value.
  • In Vermont stores, a gift card with a cash value of $1 or less is redeemable in cash for its cash value.
  • In Colorado stores, a gift card with a cash value of $5 or less is redeemable in cash for its cash value.